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We want you to be satisfied with your purchase from vrozelonquebl. If you are not completely satisfied with your order, you may return eligible items within 30 days of purchase for a refund or exchange.
To be eligible for a return, items must:
To initiate a return:
Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the return is due to our error.
The following items are not eligible for return:
We are happy to exchange items for different sizes or variations, subject to availability. Please contact us to arrange an exchange. You will be responsible for return shipping costs unless the exchange is due to our error.
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method and retaining proof of shipment.
If you have questions about our return policy or need assistance with a return, please contact us:
Email: welcome@vrozelonquebl.world
Phone: +1 800-326-4490
Address: 1421 W Gentile St, Layton, UT 84041, United States