Return Policy

Last Updated:

Return Eligibility

We want you to be satisfied with your purchase from vrozelonquebl. If you are not completely satisfied with your order, you may return eligible items within 30 days of purchase for a refund or exchange.

Return Conditions

To be eligible for a return, items must:

  • Be in their original, unused condition
  • Be in their original packaging when possible
  • Include all original accessories and documentation
  • Be accompanied by proof of purchase

Return Process

To initiate a return:

  1. Contact us at welcome@vrozelonquebl.world or call +1 800-326-4490 to request a return authorization
  2. Provide your order number and reason for return
  3. Receive return instructions and authorization number
  4. Ship the item back to us using the provided address

Refunds

Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the return is due to our error.

Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used or opened
  • Items damaged due to misuse or negligence
  • Items returned after the 30-day return period
  • Items without proof of purchase

Exchanges

We are happy to exchange items for different sizes or variations, subject to availability. Please contact us to arrange an exchange. You will be responsible for return shipping costs unless the exchange is due to our error.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method and retaining proof of shipment.

Contact Us

If you have questions about our return policy or need assistance with a return, please contact us:

Email: welcome@vrozelonquebl.world
Phone: +1 800-326-4490
Address: 1421 W Gentile St, Layton, UT 84041, United States